All services are online

Last updated on Jun 12 at 02:55pm PDT

Xchart.com Public Site
30 days ago
Today
Xchart Internal API
30 days ago
Today
Case Editor
30 days ago
Today
Case Manager
30 days ago
Today
Xchart Enterprise Dashboard
30 days ago
Today
Xchart Patient Forms
30 days ago
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Xchart Legal Site
30 days ago
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Previous incidents

Jun 12, 2025

Incident Report: Widespread Google Cloud Outage Impacted Xchart Services

Resolved Jun 12 at 02:14pm PDT

Today, a major global outage affected Google Cloud — the infrastructure provider that powers Xchart and countless other internet services. During this time, many of our users were unable to access the platform or experienced degraded performance.

We first detected the issue around 11:08 AM PST and updated our status page at 11:16 AM. We started seeing some signs of recovery around 12:19 PM, but it was not until around 1:43 PM, access to Xchart...

Things seem to be back

Resolved Jun 12 at 01:54pm PDT

We're seeing elevated error rates but people are able to log in, etc. We'll be sending out a notification email describing what happened. Global Google Cloud outage.

Google Cloud is having a major outage. We're monitoring the situation.

Resolved Jun 12 at 11:16am PDT

Affecting lots of sites not just Xchart.

Some services are down

Resolved Jun 12 at 10:57am PDT

Xchart Internal API went down.

Jun 10, 2025

Xchart Internal API is down

Downtime

Resolved Jun 10 at 10:30am PDT

Xchart Internal API recovered.

1 previous update