Previous incidents

June 2025
Jun 24, 2025
1 incident

Xchart.com Public Site and Case Manager are down

Downtime

Resolved Jun 24 at 02:44pm PDT

Xchart.com Public Site and Case Manager recovered.

1 previous update

Jun 12, 2025
4 incidents

Incident Report: Widespread Google Cloud Outage Impacted Xchart Services

Resolved Jun 12 at 02:14pm PDT

Today, a major global outage affected Google Cloud — the infrastructure provider that powers Xchart and countless other internet services. During this time, many of our users were unable to access the platform or experienced degraded performance.

We first detected the issue around 11:08 AM PST and updated our status page at 11:16 AM. We started seeing some signs of recovery around 12:19 PM, but it was not until around 1:43 PM, access to Xchart...

Things seem to be back

Resolved Jun 12 at 01:54pm PDT

We're seeing elevated error rates but people are able to log in, etc. We'll be sending out a notification email describing what happened. Global Google Cloud outage.

Google Cloud is having a major outage. We're monitoring the situation.

Resolved Jun 12 at 11:16am PDT

Affecting lots of sites not just Xchart.

Some services are down

Resolved Jun 12 at 10:57am PDT

Xchart Internal API went down.

Jun 10, 2025
1 incident

Xchart Internal API is down

Downtime

Resolved Jun 10 at 10:30am PDT

Xchart Internal API recovered.

1 previous update

May 2025
May 07, 2025
1 incident

Xchart Enterprise Dashboard is down

Downtime

Resolved May 07 at 05:14am PDT

Xchart Enterprise Dashboard recovered.

1 previous update

April 2025
Apr 28, 2025
1 incident

Xchart Internal API and Xchart Legal Site are down

Downtime

Resolved Apr 28 at 02:48pm PDT

Xchart Internal API recovered.

7 previous updates

Apr 16, 2025
1 incident

Xchart Internal API is down

Downtime

Resolved Apr 16 at 10:09pm PDT

Xchart Internal API recovered.

3 previous updates

Apr 09, 2025
1 incident

Xchart Internal API is down

Downtime

Resolved Apr 09 at 09:18pm PDT

Xchart Internal API recovered.

1 previous update