Previous incidents

Hey everyone, as some of you noticed, Xchart experienced some downtime today.

You can see it as a red blip here on our official status page. Access to our API was unavailable to some of our customers for up to an hour. It took a total of 1 hour and 7 minutes to fully resolve according to our status monitoring.

Today's outage is the single longest outage we've experienced to date.

For this, we are truly sorry.

The last time a core part of the service...

Help Articles Site went down.

Help Articles Site recovered.

Xchart Internal API recovered.