Previous incidents
Xchart Internal API is down
Resolved Nov 26 at 09:04am PST
Xchart Internal API recovered.
1 previous update
Xchart Internal API is down
Resolved Oct 23 at 12:30am PDT
Xchart Internal API recovered.
1 previous update
Xchart Internal API is down
Resolved Oct 21 at 12:20am PDT
Xchart Internal API recovered.
1 previous update
Database service disruption today
Resolved Oct 03 at 01:44pm PDT
Hello everyone. Unfortunately we had a period of about 4 minutes today during which our main database was unreachable. It occured between 12:19-12:23 PST.
Even though the database was unreachable for only a short time, the impact was significant, especially if you happened to be in the middle of a case.
What was the impact?
If you were not signed in during the incident, there is no known impact to your account or your data.
If you were signed in, you would have likely found y...